Help ยท FAQ
Frequently asked questions
Everything about quality, origin, delivery, storage and cooking โ so you can buy without doubts.
Quality and origin
Where does your meat come from?
Local Ukrainian full-cycle farms. We control the whole path โ from raising and finishing to ageing. Every batch comes with a passport of its origin.
What is a batch passport and traceability?
It is the data on a specific batch of meat shown on the product card: batch number, farm and region, feeding, ageing and dates. The passport shows exactly where your steak comes from.
What is ageing and why does dry-aged cost more?
Ageing is maturing meat in the cold: its own enzymes soften the fibres, and the steak becomes more tender. Wet ageing (14โ30 days) happens in a vacuum pack and keeps the steak juicy with a clean flavour. Dry ageing (21โ60 days) takes place in a chamber in open air: the meat loses moisture, the flavour concentrates, and nutty and creamy notes appear. The dried crust is trimmed off, so noticeably less of the original weight remains, and it takes weeks of chamber time and a butcherโs handwork โ that is why dry-aged costs more.
Why does premium beef cost 200โ2,300 UAH/kgcost more?
The price depends on the cut, the marbling grade and the ageing. Marbling is the thin streaks of fat inside the muscle: juiciness, aroma and tenderness depend on it. PrimeBeef has four grades โ Select, Classic, Choice and Prime โ and the higher the grade, the pricier the steak. The same steak also costs more after dry ageing than after wet ageing.
Storage and cooking
How not to ruin an expensive steak?
Every order comes with a step-by-step guide for your cut, and a manager will suggest the time and temperature. Plus โ chef's recipes on the site.
What is the difference between cuts?
Cuts differ in marbling, texture and flavour. Ribeye is the juiciest, with generous marbling. Striploin and New York are denser, with a pronounced beef flavour. Filet mignon is the most tender, with almost no fat. Alternative cuts โ picanha, bavette, flank and others โ offer a bold flavour, varied textures and an honest price.
Delivery and freshness
How do you deliver so it stays fresh?
A thermal box, vacuum packing and an unbroken cold chainvacuum and a cold chain. The meat leaves on the day of the order andand arrives chilled and fresh.
Where do you deliver and how long does it take?Where and how long?
Nova Poshta across Ukraine to branches and parcel lockers, a same-day taxi in Kyiv, or a pickup point. Thermal boxes keep it cold on the way.
Is there pickup?
Pickup pointย โ collect at a convenient time.
Orders and payment
How do I place an order?
Choose meat in the catalog or leave a request โ a manager will call you back and help you choose.
What payment methods are there?
By Visa / Mastercard online or on delivery, in crypto, and for B2B by IBAN bank transfer.
Can I order without signing up?Order without signing up?
Yes, no sign-up is needed. All you need to order is your name, phone and email: the phone is for delivery, and the order confirmation goes to your email.
For business
Do you work with restaurants and hotels?
Yes. For HoReCa we offer premium cuts for your menu, steady volumes and personal service.
Do you do off-site catering?
We travel to your event: cook on site or deliver freshly prepared meat, salads and sides. Every order is assembled individually.
